FAQ
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Products & Orders
1. What comes with my purchase?
You’ll have all the essential manicure tools to perfect your look and make your fingertips shine. The complimentary nail application kit includes:
• 24 sticky tabs
• 1 nail file
• 1 nail buffer
• 1 cuticle stick
• 1 cuticle trimmer
2. How long do the nails last for?
Our nails are made with high quality nail polish, and it does not chip easily. As for the duration of how long you can wear the nails for:
Sticker tabs: It can last between 1-7 days.
NOTE: These estimates can vary depending on the accuracy in your application, make sure to follow the steps during application for long lasting press-on nails. It also depends on individual lifestyle factors.
3. Are CHEY & MUSE nails reusable?
CHEY& MUSE nails are 100% reusable. Follow the tutorial on How To Remove your C&M p.o.n. and store for next time use. A better care can last your C&M p.o.n. for a longer lifetime and more reusable.
4. Is custom nail available in your store?
Yes, we offer custom nail designs! To get started, please ensure you have your accurate nail measurements and inspiration or design photos ready. You can send these to us via email or Instagram. We will review your request and respond promptly to confirm if we can create your design and provide a price quote.
5. Are press-on nails better than fresh manicure?
The choice between press-on nails and traditional manicures is a matter of personal preference. However, from our experience, press-on nails offer a safer, gentler alternative. Continuous use of traditional manicures can weaken the natural nails, and those with thinner nails may experience allergic reactions or skin irritation due to prolonged exposure to nail polish.
Press-on nails, on the other hand, provide a salon-quality result without the long-term damage. They are quick and easy to apply, and if one happens to come off, it can be effortlessly reapplied with a sticky tab. Additionally, with proper care, press-on nails are reusable, offering great value over time.
Shipping & Refunds
1. How much dose shipping cost?
Enjoy free shipping worldwide for order over $50AUD. Or standard shipping for $13AUD worldwide.
Processing time: kindly allow 1-5 business days for your nails to be prepared.
Delivery time: 7-15 days depends on your region.
2. What packaging do CHEY &MUSE use?
At CHEY & MUSE, sustainability is at the heart of our brand. Not only are our nail products reusable, but our packaging is crafted from sustainable materials. Designed to be both protective and reusable, our packaging reflects our commitment to creativity and environmental responsibility. With CHEY & MUSE, you’re not just wearing nail art—you’re embracing a lifestyle that celebrates beauty and sustainability from the inside out.
3. Can I get a refund if I got a wrong size?
We kindly remind you that refunds, returns, cancellations, or exchanges are not accepted. Please ensure you measure your nail size carefully before making your purchase to ensure a perfect fit. Unfortunately, we cannot be responsible for incorrect sizing.
Tutorials & Suggestions
1. HOW TO APPLY YOUR C&M PRESS-ONS
Before starting, clean your hands, trim your nails if necessary, and have your C&M tool kit ready.
- STEP 1: Gently push back your cuticles using the cuticle pusher.
- STEP 2: Buff the surface of your natural nails gently with a nail file or buffer, then clean your nails to remove any dirt or oils.
- STEP 3: Apply using sticky tabs.
PRO TIP: Use a hair dryer to heat the sticky tab for 10-20 seconds before and after applying your C&M press-ons for longer wear.
- Select the correct size for each nail. Remove the sticky tab from the card and position it 1mm away from your cuticle. Press the tab firmly onto your natural nail bed.
- Align your C&M press-ons at a 45-degree angle, close to your cuticle. Press down and hold for 10-20 seconds to ensure a strong bond.
- Repeat this process for the rest of your nails.
IMPORTANT: Avoid water for the first 2-3 hours after application to allow the adhesive to fully set.
2. HOW TO REMOVE YOUR C&M PRESS-ONS
Before starting, prepare a bowl of warm, soapy water.
PRO TIP: Adding oil (such as olive oil or body oil) to the water can protect your natural nails and make removal easier.
- STEP 1: For sticky tab removal
Soak your hands in the warm, soapy water for 5-10 minutes. Then, gently lift the edges of your C&M press-ons using a cuticle stick. Do not force removal—if needed, soak longer for easier removal.
- STEP 2: Gently roll off and lift the sticky tabs or adhesive with the cuticle stick.
- STEP 3: Clean and dry your C&M press-ons, then store them back in their original box for future use.
Proper care will ensure your C&M press-ons remain reusable and last longer.